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In today’s shifting global mining landscape and intensifying competition, technology and equipment are merely the foundation. The true deciding factors for a project’s success are service speed and on-the-ground execution.
With years of deep expertise in mining engineering, Xinhai Mining has always been driven by the philosophy of "Serving the Globe, Empowering Customers." In 2025, we took a definitive step in our globalization strategy by establishing new branch offices and service centers across seven key countries and regions. This marks the full implementation of our "Zero-Distance Service System," enabling face-to-face consultation and immediate support for our global partners.
The selection of these seven locations is a result of meticulous planning based on regional market dynamics and client needs. We have built a service matrix that "Centered on global resource giants, covering China's industrial belt," placing our experts at the most critical nodes of mining development.
Australia: As a global mining powerhouse with stringent technical standards, our office provides high-end, localized engagement for sophisticated mining requirements.
Kazakhstan: Located at the heart of Central Asia, this hub bridges our service links across the Eurasian mining markets.
Ghana: As a center for gold and non-ferrous metal extraction in Africa, our presence here provides deep support for high-activity, high-density projects.
Mongolia: Boasting rich copper and gold resources, Mongolia is a premier mining destination. Our office fills the gap for high-quality, localized technical services.
Shenyang: Leveraging the industrial heritage of Northeast China to serve legacy mines and new projects in Inner Mongolia.
Hainan: Utilizing Free Trade Port policies to facilitate cross-border mining cooperation across Southern China and Southeast Asia.
Zhuhai: Positioned in the Greater Bay Area to connect cutting-edge mining technology with international market resources.
Mining projects are notoriously complex, with high downtime costs and low margins for error. To solve the industry-wide pain points of "slow communication, difficult execution, and delayed after-sales," Xinhai has introduced three core service features:
We understand that every hour of downtime in core stages like grinding or flotation can result in massive revenue losses. Time zones used to be a barrier; now, they are an advantage.
1-Hour Solution: Local teams provide a preliminary plan within an hour of a request.
24-Hour Arrival: On-site personnel are guaranteed to reach the front line within 24 hours for urgent troubleshooting.
Case Study: At a copper mine in Mongolia, a cyclone blockage occurred late at night. Local technicians drove 300km overnight while coordinating with HQ. The issue was resolved in just 3 hours, allowing production to resume a full day ahead of schedule.
To prevent the common "silo" issue where design, construction, and O&M (Operations & Maintenance) are disconnected, Xinhai assigns a Dedicated Service Butler to every major project.
They act as both a technical expert and a communication bridge.
From verifying geological data on-site to supervising installation and optimizing consumables post-commissioning, our "butlers" stay with the project for the long haul.
With thousands of solutions delivered across 100+ countries, we refuse to copy-paste designs. Our "Global Think Tank" follows a "Local Needs + Global Experience + Joint Customization" model.
Case Study (Australia): For a Lead-Fluorite project, we adapted European dry tailings discharge technology to ensure the project met strict local environmental approvals.
Case Study (Ghana): By leveraging African microgrid experience, we optimized the power scheme for a gold mine, saving the client 30% in electricity costs.
Our 2025 expansion is just the beginning. In 2026, Xinhai Mining will continue to deepen the "Zero-Distance Service System" by integrating local talent and resources into a complete closed-loop value chain: from mineral testing and engineering design to equipment supply, installation, and O&M.
Whether you are a major international mining group or a mid-sized operator, Xinhai provides a one-stop professional service that saves you time, effort, and capital. We have evolved from a mere equipment vendor into a comprehensive life-cycle partner.
Is your mine facing operational bottlenecks or technical hurdles? Contact your local Xinhai branch today for a free on-site inspection and preliminary consultation. Let’s work together to make your project more stable, efficient, and profitable for the long term.
+86 13811510145